Guest Communication

• Re:Guest Messenger
• Omnichannel inbox
• Booking cockpit
• Automated pre-stay messages
• Online check-in
• Automated on-stay messages
• Digital concierge
• Online check-out
• Automated Post-Stay Messages
• Valutation messages
• Birthday mailings

Hotel CRM:

• History of guest datas
• Automated and manuell guest profiling
• PMS/IBE interface
• Task assigment to employees and departments
• Analytics and statistics

Marketing:

• Newsletter marketing
• WhatsApp newsletter
• Pre-defined templates and models
• Profiled guest lists
• Automated and manuell email marketing according guest desires
• Integration of bookings inquiry

Security:

• 2-Factor-Authenticator with Microsoft access

Sales:

• Emotional and personalized quotations shown on a mini-website
• Automatic creation and sending of offers
• Responsive layout
• Live tracking of offer status
• Wish list
• Upselling of additional services
• Different offer options
• Different rate options
• Motivation trigger
• Multi offers/cancellation
• Multi property offers
• Anti spam certificate
• Data protection compliance
• Unlimited offer templates
• Information blocks and text modules
• Down payment incl. integration of online payment
• Intelligent follow-up
• Waiting list
• Layout based on CI
• Trust elements and lists of partner
• Links to social media accounts

Intelligence:

• AI writing assistent
• Live translating

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