AI HOTELBOT
MEET C.R.I.S.
C.r.i.s. is your new virtual employee born to support your team. It is driven by cognitive artificial intelligence: it has thinking, memory and problem-solving skills.
Contact my sales team now to request a free demo 👩💻.
The features of C.r.i.s.
Guest Communication:
- Re:Guest Messenger
- Omnichannel inbox
- Booking cockpit
- Automated Multi-Pre-Stay messages
- Online check-in
- Automated on-stay messages
- Digital concierge
- Online check-out
- Automated Post-Stay Messages
- Valutation messages
- Birthday mailings
- Anti-spam certificate
Hotel CRM:
- History of guest datas
- Automated and manuell guest profiling
- Task assigment to employees and departments
- Analytics and statistics
Intelligence:
- virtual employee
- Activation of guided inquiry form
- Precise and accurate answers according your hotel information
- Identification of inquiry intention
- 24/7 availability
- Multilingual
- 2 autonomy levels to choose from
- Customization of language style, profile picture and name
- Multi-channel: Messenger and WhatsApp
- Multiple sources for content: your website, external webpages, uploaded documents, data and content in Re:Guest
Security:
- 2-Factor-Authenticator with Microsoft access