City is Re:Guest's tailor-made package for City Hotels that want to maximise their sales opportunities: from direct bookings to the selling of additional services.

With City you start upselling actions, create revolutionary newsletters and manage your guest data flawlessly.

Automated pre-stay sales:

• Sequence of multiple pre-stay mailings
• Automatic wish list message
• Automatic upselling message with additional services

Revolutionary newsletters:

• Newsletter marketing
• Personalised content thanks to guest profiling
• Integration of a guided request in the newsletter
• Sending of booking proposals to all contacts according to the guests' profiles

Efficient communication:

• Instant chat
• Reserved guest area including booking history
• AI-powered writing assistant

• Interface with your PMS or IBE
• CRM & Automated guest profiling
• Analyses and statistics
• Automated pre/on/post-stay mailings
• Online Check-in/-out
• Digital concierge
• Automated hotel review request
• Offer templates and text blocks
• Live translator for up to 6 languages

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